Privacy Policy

Equidigi Solutions INC ("we", "us"), Mississauga, ON L4T 2C5, Canada, operates VELO. This policy explains what personal information we collect, why, and your choices.

Information we collect

• ZIP codes you search, to show plans likely available to you.
• Order details: name, email, phone (optional), service address, ZIP code, chosen plan and preferred install time.
• Basic technical data such as browser type and pages viewed, used for security and to improve the site.

How we use it

• To process your order request, verify availability and contact you about it.
• To share your order details with the provider you selected so they can set up service.
• To prevent fraud, keep the site secure and comply with law.

We do not sell your personal information and do not share it for cross-context behavioral advertising.

Sharing

We share order information only with the internet provider you choose, with service providers who host our website and send our emails (under confidentiality obligations), and where required by law. Providers handle your information under their own privacy policies.

Retention

We keep order records for up to 3 years for customer service, commission reconciliation and legal purposes, then delete them.

Security

Data is sent over encrypted connections and stored with access controls. No system is perfectly secure.

Your rights

Depending on your state (for example California, Colorado, Virginia and others), you may have the right to know, access, correct or delete your personal information and to opt out of sale or sharing. Contact us to make a request; we will verify your identity and respond within 45 days. We will not discriminate against you for exercising your rights.

International transfer

We are based in Canada; your information may be processed in Canada, the United States or other countries where our service providers operate.

Children

The Service is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy and will change the effective date above when we do.

Contact

Equidigi Solutions INC, Mississauga, ON L4T 2C5, Canada.